The phrase “servant leadership” was coined by Robert K. Greenleaf in The Servant as Leader, an essay that he first published in 1970. In that essay, Greenleaf said: “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. His organization describes
Servant leadership as a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a more just and caring world.